Protecting your personal data is our highest priority at pkluck18. On this page, you can learn exactly what information is collected, how it is stored, and what your rights are.
The Six Core Pillars of Data Protection at pkluck18
Every data transfer between your browser and the pkluck18 server is encrypted with 256-bit SSL technology — no one outside can read it.
Data stored on our servers is also encrypted. Passwords are never stored in plain readable form — only their hashed values are kept.
OTP verification is mandatory for logins and financial transactions. Even if someone obtains your password, they will not be able to access your account.
Pkluck18 never sells your personal or financial information. Your data is never shared with marketing companies or data brokers.
Our security system monitors for unusual activity 24/7. Suspicious logins or transactions trigger automatic alerts.
You can view, correct, or request deletion of your information at any time. Your data belongs to you.
By creating an account or using the pkluck18 platform, you are considered to have agreed to this Privacy Policy. Last updated: January 2026.
This Privacy Policy applies to pkluck18 (https://pkluck18.net) and all its services. It explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure.
Pkluck18 believes your privacy is a fundamental right. That's why we only collect information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data goes against our principles.
Pkluck18 collects different types of information at different stages. Full details are provided below:
| Data Type | When Is It Collected | Example |
|---|---|---|
| Identity Information | At Registration | Name, date of birth, email |
| Contact Information | During Registration & Updates | Mobile number, address |
| Payment Information | At the Time of Transaction | BKash/Nagad number, bank details |
| Identity Verification Documents | During the KYC process | NID number, passport |
| Gaming Activity | Play Time | Betting history, transaction logs |
| Device Information | Per Session | IP address, browser, OS |
No information beyond the above list is collected. If any additional details are ever needed for a specific service, your consent will always be obtained beforehand.
Pkluck18 collects information only for specific, legitimate reasons. It is our responsibility to be transparent about why each piece of information is collected.
Separate consent is obtained for marketing or promotional emails. You can withdraw this consent at any time.
Pkluck18 uses cookies — a standard technology used by nearly every website. Cookies store small pieces of information in your browser that help improve your experience on future visits.
You can block cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.
Pkluck18 never sells your data. However, there are a limited number of circumstances in which information may be shared. Each of these circumstances is clearly outlined below.
Your information is not shared for any reason beyond those listed above. No data is provided to marketing companies, data brokers, or advertisers.
Pkluck18 uses industry-leading technology to keep your data secure. But it doesn't stop at technology — every member of our team is trained in data protection as well.
That said, no system is completely impenetrable. Should a security incident ever occur that puts your data at risk, we will notify you as quickly as possible.
Pkluck18 does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal requirements.
You have several important rights over your personal data. pkluck18 respects and upholds each of these rights.
To exercise this right Help Center Contact us or support@pkluck18.netto send us an email.
Pkluck18 strictly does not serve anyone under the age of 18. If we become aware that a minor has created an account, the account will be immediately closed and all associated data will be deleted.
If a parent or guardian believes their child has registered on our platform, please Help Center Let us know. We'll take prompt action.
Pkluck18 may update this privacy policy as needed. For any significant changes, registered users will be notified via email or through an on-platform notification. The date of the most recent update will always be displayed at the top of this page.
If you have any questions or concerns about our privacy policy, please get in touch: support@pkluck18.net।
A privacy policy doesn't have to be a wall of legal jargon. At pkluck18, we've made every effort to keep ours as clear and straightforward as possible — because if you don't understand what's happening with your data, your consent means nothing.
Pkluck18 is a platform involving financial transactions where users deposit and withdraw money. Operating without identity verification simply isn't possible on a platform like this. Without it, someone could open an account in another person's name or withdraw their funds — collecting identity information is precisely what prevents that kind of fraud.
So when pkluck18 asks for your NID number or bKash account details, it's not working against you — it's there to keep you safe. For example, if someone steals your password and tries to withdraw funds from your account, KYC verification will stop them, because withdrawals can only be sent to the mobile banking account registered in your name.
Many users wonder — is it risky to share a bKash number? The straightforward answer is no, as long as you're using a trusted platform like pkluck18. pkluck18 uses your bKash number for one purpose only — to send your payment. It is never shared with any third party.
When processing payments, pkluck18 does not handle the transaction directly — it goes through bKash's servers. pkluck18 only sees the transaction reference number and amount, not your full bKash account details.
Your IP address, browser type, and device information are collected for security purposes. For example, if your account typically logs in from a Dhaka-based IP and a login attempt suddenly comes from a distant location, our system flags it as suspicious and alerts you.
Additionally, device information helps confirm that an account is being accessed from a single device. It is also effective in detecting attempts to create multiple accounts.
If you block all cookies from your browser, the stay-logged-in feature on pkluck18 will stop working. You may be logged out every time the page reloads. Additionally, cashback rewards and session progress during games may not be saved.
Rather than blocking all cookies entirely, a better option is to block only third-party tracking cookies. Chrome and Firefox both offer separate settings that allow you to do exactly this.
If you decide to stop playing at pkluck18 and close your account, your personal data will be securely deleted within 90 days. However, financial transaction records are generally required to be retained for up to 5 years for legal compliance.
Before closing your account, make sure your balance is zero or fully withdrawn. Recovering any remaining balance after account closure becomes significantly more complicated.
If your name, mobile number, or address changes, it is important to update your details promptly. Outdated or incorrect information can cause issues with KYC verification and may result in withdrawal delays.
To Update Your Information Help Center Contact us. For security reasons, identity verification may be required before any changes are made. This is done to protect your account — not to inconvenience you.
If you have any questions or requests regarding your data, please get in touch with us.
You'll typically receive a response within 2 hours.
You have full control over your data at pkluck18
You can find out at any time what information pkluck18 holds about you. Simply submit a request through the help centre.
If any of your information is incorrect or outdated, you can request a correction. It will be updated promptly after a security verification.
Unless required by law, you may request that your data be deleted. Your information will be erased within 90 days of account closure.
You can withdraw consent for promotional emails or optional features at any time.
Under certain circumstances, you can request that the processing of your data be temporarily restricted.
You can request your data in a portable format (such as PDF or CSV).
Secure your data rights in three simple steps
Submit your request at the Help Center or by email at support@pkluck18.net. Please state clearly what you would like us to do.
Your identity will be verified for security purposes, to confirm that the right person is making the request.
After verification, your request will be processed within 7 business days and you will be notified of the outcome.
Four Principles That Form the Foundation of Our Data Protection
We only collect what is necessary — collecting more than needed goes against our policy.
You are informed upfront about why each piece of data is being collected. There are no hidden purposes.
Industry-leading encryption and security technology is used across the board. No compromises.
Your data belongs to you. You can view, correct, or delete it at any time.
Not Just Us — Take Action Yourself Too
Use a mix of uppercase and lowercase letters, numbers, and symbols. Never reuse the same password across multiple accounts.
Neither pkluck18 nor any bank will ever call you to ask for your OTP. Never share it with anyone.
It's best to avoid gaming or making payments over free Wi-Fi at restaurants or bus stations.
General Questions About Betting Records and Cricket Betting
At pkluck18, your data is secure, your transactions are safe, and your gaming experience is enjoyable. Get started today.